Privacy Policy

Last Updated: November 10, 2025

BetBench ("we", "our", or "us") is a sports betting odds comparison service committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App").

This policy complies with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. Information We Collect

1.1 Information You Provide

• Subscription Information: If you subscribe to BetBench Pro, we process payment information through Apple's App Store. We do not store your payment details.

1.2 Automatically Collected Information

• Device Information: We may collect device-specific information such as device model, operating system version, and device identifiers.
• Usage Data: We collect information about how you interact with the App, including features used and content viewed.
• App Tracking Transparency (ATT): With your explicit consent, we may collect your device's Identifier for Advertisers (IDFA) for personalized advertising.

1.3 Information We Do NOT Collect

• We do NOT collect your name, email address, or phone number
• We do NOT collect betting history or gambling activity
• We do NOT collect financial information or payment details
• We do NOT track your precise location
• We do NOT access your contacts, photos, or other personal data

2. How We Use Your Information

We use the collected information to:

• Provide Services: Display odds and betting information
• App Functionality: Enable features and calculators
• Subscription Management: Manage BetBench Pro subscriptions
• Personalized Advertising: With your consent via ATT, show relevant ads
• App Improvement: Analyze usage to improve features
• Customer Support: Respond to requests and provide support

3. Advertising and Tracking

3.1 App Tracking Transparency

We request your permission before tracking your data across apps and websites owned by other companies.

If you allow tracking:

• We show personalized ads based on your interests
• Ads are more relevant to you
• This helps us keep BetBench free

If you deny tracking:

• You'll still see ads, but they won't be personalized
• All app features remain fully functional
• You can change your choice anytime in iOS Settings

3.2 Google AdMob

We use Google AdMob to display advertisements. AdMob may collect and use data in accordance with Google's Privacy Policy.

4. Data Sharing and Disclosure

We may share your information with:

• Third-Party Service Providers: Google AdMob (advertising), Cloudflare (hosting), Apple (payment processing)
• Legal Requirements: If required by law, court order, or government request
• Business Transfers: In the event of a merger, acquisition, or sale of assets

We do NOT:

• Sell your personal information to third parties
• Share your data with bookmakers or gambling operators
• Provide your information to marketing companies

5. Data Storage and Security

• Data Storage: App preferences are stored locally on your device
• API Communication: All connections to our servers use HTTPS encryption
• No Account Required: BetBench does not require account creation
• Security Measures: We implement industry-standard security practices

6. Age Restriction and Responsible Gambling

BetBench is intended for users aged 18 and over. We do not knowingly collect information from children under 18.

Gambling Help:

• Gambling Help Online: 1800 858 858
• Lifeline: 13 11 14

7. Your Rights and Choices

7.1 Privacy Controls

• Tracking Permission: Manage in Settings → Privacy & Security → Tracking
• Limit Ad Tracking: Available in iOS Settings
• Reset Advertising Identifier: Available in iOS Settings

7.2 Subscription Management

• View, modify, or cancel subscriptions in iOS Settings → Apple ID → Subscriptions

7.3 Data Access and Deletion

You have the right to:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information

To exercise these rights:

• Uninstall the BetBench app from your device (removes all locally stored data)
• Contact us at [email protected] to request deletion of any server-side data
• We will respond to your request within 30 days

8. Overseas Data Transfers

Some of our service providers store or process data outside Australia. We ensure these providers maintain adequate data protection standards.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy in the App
• Updating the "Last Updated" date at the top of this policy
• Providing an in-app notification for material changes

10. Third-Party Links

The App may display odds from and contain links to third-party services. We are not responsible for the privacy practices of these services.

11. Complaints and Privacy Concerns

If you have concerns about how we handle your personal information:

1. Contact us at [email protected]
2. We will investigate and respond within 30 days
3. If you are not satisfied with our response, you may lodge a complaint with your local privacy regulator

12. Contact Us

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This Privacy Policy was last updated on November 10, 2025. By using BetBench, you acknowledge that you have read and understood this Privacy Policy.